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Frequently Asked Questions
Planning your adventure in Haines Junction, Yukon? Our FAQ covers everything you need to know about our sightseeing tours, guided walks, and mountain e-bike rentals near Kluane National Park and Reserve. Whether you’re visiting for the day or staying longer, you’ll find helpful answers to make your experience easy, enjoyable, and stress-free.
Do I need to book in advance?
We strongly recommend booking in advance, especially during peak season. This helps us ensure availability and provide you with the best possible experience. Last-minute requests are sometimes possible, so feel free to reach out if you’re already in the area.
Where are you located?
We are located in Haines Junction, Yukon Territory, near Kluane National Park and Reserve. Our location makes us an ideal stop for locals and travelers exploring the region. We travel to Whitehorse with the regular shuttle.
What areas do you serve?
We proudly serve Haines Junction and the surrounding regions, including visitors traveling through the Kluane area. If you’re unsure whether we can accommodate your location, just ask — we’re happy to help. From Whitehorse to Haines Junction, Destruction Bay, Burwash Landing, Kluane Lake.
Whitehorse, Kusawa Lake, Mendenhall Landing, Champagne. Dezadeash Lake, Blanchard, Pleasant Camp.
What are your hours of operation?
Our hours vary by season. Current hours are always kept up to date on our website and Google Business Profile. For bookings outside regular hours, appointments may be available upon request.
8am to 6pm
Are you open year-round?
Our services are seasonal, with limited availability during the winter months. Some offerings may still be available by appointment. Please contact us directly for the most accurate, up-to-date information.
Regular Shuttles between Haines Junction and Whitehorse are offered year-round.
Do you offer same-day or last-minute bookings?
Same-day bookings may be available depending on availability. We recommend contacting us as early as possible so we can do our best to accommodate you.
Is your business suitable for beginners?
Absolutely! Our services are designed to be accessible and welcoming for all experience levels. If you have any questions or specific needs, just let us know — we’re happy to help you feel comfortable and confident.
How can I contact you?
You can reach us through our website contact form, by phone, or via email. We do our best to respond promptly and look forward to hearing from you.
What is a guided walk?
Our guided walks are easy-paced explorations led by a local guide. They focus on nature, local history, and the unique landscape of the Yukon wilderness, making them ideal for travelers who want to connect more deeply with the area.
How difficult are your guided walks?
Guided walks are generally low to moderate difficulty, suitable for most people with basic mobility. Routes are chosen based on group comfort, weather, and trail conditions.
Do your sightseeing tours include stops for photos?
Absolutely! We encourage photo stops and scenic pauses along the way so you can fully enjoy the landscapes around Kluane National Park and Reserve and all the beauty the Yukon Territory has to offer!
Do I need to be physically fit to join an Adventure?
No special fitness level is required. These activities are paced comfortably and focused on enjoying the scenery rather than physical challenge.
Do I need hiking experience for a guided walk?
Not at all. Our guided walks are beginner-friendly and designed for people who want a relaxed, informative outdoor experience rather than a strenuous hike. This is exactly why we are here !
Do I need e-bike experience to rent a mountain e-bike?
No prior e-bike experience is required. We provide a full orientation before your ride so you feel confident, comfortable, and safe.
Where can I ride the e-bikes?
Our mountain e-bikes are ideal for maintained trails, scenic routes, and designated riding areas around Haines Junction. We’re happy to recommend routes based on your experience level. We offer to take you somewhere with a guided experience , or you can move the bikes by yourself.
Are your tours and rentals guided by locals?
Yes — our experiences are led by people who know and love the Haines Junction and Kluane area. We’re passionate about sharing this place responsibly and respectfully.